Free Refund & Return Policy Generator
Generate a clear refund and return policy for your e-commerce store — covering refund windows, return conditions, shipping costs, restocking fees, exceptions, and contact methods. Jurisdiction-aware for EU consumer law.
Frequently asked questions
Is the Refund & Return Policy legally binding?
The document we generate is a complete, professionally formatted draft. To be legally binding it must be signed by all parties and comply with the laws of the chosen jurisdiction. We recommend having important documents reviewed by a qualified attorney.
Do I need to sign up to generate a document?
No. The free tier lets you generate up to 2 documents per month without an account. Documents are watermarked. Sign up for Pro ($9.99/mo) to remove watermarks, get DOCX export, and save your documents.
How long does it take?
About 60 seconds end-to-end: pick a template, answer 5-15 questions, and download. AI generation typically takes 10-20 seconds.
Which jurisdictions are supported?
US, UK, EU, CA, AU, KR, JP, SG, IN, HK, NZ, AE, IL, global. The output language and references adapt to the jurisdiction you choose.
Can I edit the document after generation?
Yes. You can edit the markdown directly in the document viewer, regenerate with different inputs, or download and edit in Word.
Is DocGenie a law firm?
No. DocGenie is a self-help document generator. We do not provide legal advice. Documents are starting points — important agreements should be reviewed by a qualified attorney in your jurisdiction.